Real stories. Real relief.
Pay with your HSA or FSA through Truemed.
Find the TrueMed - Pay with HSA/FSA option at checkout. Select and proceed with checkout.
Answer a quick health survey. A licensed medical provider will review your responses.
Pay directly with your HSA/FSA card—or use a regular card and get reimbursed.
You could save an average of 30% if eligible*
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.
Because HSA/FSAs use pre-tax money, you're getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.
Who is Truemed?
At Truemed, we believe that investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA/FSA spend on research backed interventions such as fitness, supplements, and health technology, we’re shifting healthcare spend toward true medicine.
*Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
Frequently Asked Questions Faq
What is an HSA/FSA account?
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are tax-free accounts that can be used to pay for qualified health expenses (up to certain limits established by the IRS). These accounts are usually set up and managed by an HSA or FSA administrator, and you may have access to these accounts through your employer. HSAs are savings accounts linked to high-deductible health plans, while FSAs are usually offered through employers and reset each year. To learn more, please send an email to support@truemed.com.
Who is Truemed?
Truemed partners with health and wellness brands to enable qualified customers to use pre-tax HSA/FSA funds on health and wellness purchases. Truemed partners with a network of medical practitioners who can issue Letters of Medical Necessity to qualifying customers, thereby allowing customers to spend pre-tax HSA/FSA funds on medically-necessary health and wellness products. For more information, please send an email to support@truemed.com.
How do I qualify to use my HSA/FSA funds through Truemed?
At checkout, you’ll have the option to “Pay with HSA/FSA funds.” This will direct you to the Truemed site, where you will take a brief health intake survey asking if you are working to treat, mitigate, or prevent a chronic health condition. Once you’ve completed the survey, enter your payment details – either your HSA/FSA card or a credit/debit card – to complete the checkout process. After checkout, your answers will be reviewed by a licensed medical provider and you will be emailed a Letter of Medical Necessity (LMN) if you qualify. If you do not qualify, you may cancel your order at any time prior to delivery. If you validly cancel your order, your refund will be submitted to Truemed.
What if I don’t have my HSA/FSA card?
If you don't have an HSA/FSA card, you can pay with a credit or debit card to complete your eligible Rutsu purchase using the Truemed checkout option. After you complete Truemed's qualification survey, you can submit payment via Truemed. Truemed will email your Letter of Medical Necessity (LMN) if you qualify along with detailed instructions on how to submit your payment to your HSA/FSA plan administrator for reimbursement. You will need to submit your LMN and Rutsu purchase receipt to your HSA/FSA plan administrator for reimbursement from your HSA/FSA funds. If you do not qualify, you may cancel your order at any time prior to delivery. If you validly cancel your order, your refund will be submitted to Truemed. For more information please send an email to support@Truemed.com.
Can I still use the Truemed - Pay with HSA/FSA option at checkout if I don’t have enough funds in my account to cover my purchase?
Yes. You can pay with a credit or debit card through Truemed and submit a reimbursement request to your HSA/FSA plan administrator for up to the amount you have available in your HSA/FSA account. You cannot split payments between HSA/FSA card and credit/debit card. After you complete Truemed’s qualification survey, you can submit payment via Truemed. Truemed will email your Letter of Medical Necessity (LMN) if you qualify along with detailed instructions on how to submit your payment to your HSA/FSA plan administrator for reimbursement. You will need to submit your LMN and Rutsu purchase receipt to your HSA/FSA plan administrator for reimbursement from your HSA/FSA funds. If you do not qualify, you may cancel your order at any time prior to delivery. If you validly cancel your order, your refund will be submitted to Truemed. For more information about Truemed, please send an email to support@truemed.com.
Can I apply my HSA/FSA funds to a past Rutsu purchase after qualifying for a Letter of Medical Necessity with Trumed?
No. You can’t apply your HSA/FSA funds to a past Rutsu purchase. Please contact your HSA or FSA administrator directly to learn more about your eligibility for reimbursement.
Can I also get a Letter of Medical Necessity from my doctor or other healthcare provider?
Yes. A medical practitioner can issue a Letter of Medical Necessity to a patient who meets the requirements to qualify to use HSA/FSA funds on health and wellness purchases, as set forth by the Internal Revenue Service.
