* We currently ship only within the 48 contiguous United States

We want you to love your Rutsu Barefoot purchase. If you're not completely satisfied, we accept returns for unused and unworn products within 30 days of delivery.

Eligibility:
To be eligible for a return or exchange, the item must be in its original condition, unused, and in its original packaging.

Return Label:
We provide a prepaid return label for your convenience. You will receive this label once your return request is approved.

Return Process:
1. Initiate a Return or Exchange: Please contact us at support@rutsubarefoot.com with your order number to request a return or exchange.
2. Receive Return Label: Once your return request is approved, we will send you a prepaid return label.
3. Send Back Your Item: Use the return label provided to send back your item.

Exchange
Within 30 days of receiving your shoes, you can exchange them as long as they are new, unworn, and in their original packaging. Exchanges are free. Simply follow the return process, and we will send you a replacement item at no additional cost.

Refunds:
Once your return is received and inspected, we will notify you via email. Approved refunds will be processed within 10 business days, and the amount (minus $10 restoking fee) will be credited back to your original payment method.